Product Inquiries

Need help choosing a piece? Our customer care team can help with product details, fit and availability.

Last updated: Applies to purchases made through kirans.online

01Choosing a piece

Tell us which product you are considering and what you would like to know. We can share practical details about the cut, fabric, colour and finish.

02Size and fit

For help with measurements or the way a style is intended to fit, include your usual size and measurements where possible. We will guide you using the product details available for that piece.

03Fabric and care

If you would like to understand the weight, texture or care needs of a fabric, include the product name and we will share the relevant guidance.

04Availability

Availability can change quickly, especially for considered edits and limited pieces. Contact us with the product name and we will confirm the latest position.

05What to include

Please include the product name, your question and your preferred contact details. An order number is helpful when your inquiry relates to an existing purchase.

06Contact customer care

Send your inquiry through our Contact Us page and our team will get back to you as soon as possible.